Privacy Policy

Last updated: 17 August 2026

Kwasa Properties Marketing (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or use our website.

By using our website or submitting your information through our enquiry forms, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

This website is operated by:

Kwasa Properties Marketing
No. 36-2, Block C, Vista Magna,
Metro Prima, Kepong,
52100 Kuala Lumpur, Malaysia.

For the purposes of this Privacy Policy, “we”, “us”, and “our” refer to Kwasa Properties Marketing.

2. Personal Data We Collect

When you use our website or contact us regarding a property, we may collect personal data such as:

Full name
Phone number
Email address
Property or project you are interested in
Enquiry preferences
Information you provide when making an enquiry
Any other information you voluntarily provide to us

We may also automatically collect certain technical and usage information when you visit our website, including:

IP address
Browser type and version
Device information
Pages visited
Date and time of your visit
Website usage and interaction data

3. How We Collect Your Personal Data

We may collect your personal data when you:

Submit an enquiry or contact form on our website
Contact a property agent through WhatsApp or other communication channels linked from our website
Contact us by phone or email
Request information about a property or development
Browse or interact with our website
Interact with our online advertisements

4. How We Use Your Personal Data

We may use your personal data to:

Respond to your property enquiries
Provide information about properties and developments
Connect you with relevant property agents or sales representatives
Arrange follow-up communication regarding your enquiry
Communicate with you through phone, email, WhatsApp, or other appropriate communication channels
Improve our website, services, and user experience
Understand website usage and visitor behaviour
Measure and improve the effectiveness of our advertising and marketing campaigns
Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also use your information to provide you with relevant property-related information, promotions, or updates.

5. Enquiry Consent

By submitting your details, you acknowledge and consent to Kwasa Properties Marketing and its appointed marketing agents collecting and processing your personal data, including your name, contact number, email address, and enquiry preferences, for the purpose of responding to your enquiry, providing information about this development, and connecting you with the relevant property representative.

Your personal data will not be sold to unrelated third parties. It may be shared with our appointed property agents, sales representatives, relevant project or development representatives, and service providers where reasonably necessary to respond to your enquiry or provide the requested information, in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA) and applicable requirements.

We will retain your personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

You may request access to, correction of, or deletion of your personal data, or withdraw your consent where applicable, by contacting us at kwasapropertiesmarketing@gmail.com or through our designated WhatsApp contact.

6. Disclosure of Your Personal Data

To provide our services and respond to your enquiries, we may disclose your personal data to relevant third parties, including:

Property agents and sales representatives
Property developers or project representatives
Service providers that assist us in operating our website and managing enquiries
Website hosting and technical service providers
Analytics and advertising service providers
Other parties where disclosure is necessary to respond to your enquiry or provide the requested service
Government authorities or other parties where required by law

We will take reasonable steps to ensure that third parties who receive your personal data handle it appropriately and in accordance with applicable privacy and data protection requirements.

7. WhatsApp and Third-Party Services

Our website may contain links that allow you to contact property agents through WhatsApp.

When you click a WhatsApp link, you may be directed to WhatsApp or another third-party service. Any information you provide through these services will be subject to the privacy policies and terms of those third parties.

We do not control the privacy practices of third-party services and recommend that you review their respective privacy policies before providing personal information.

8. Cookies, Google Analytics and Google Ads

We use cookies and similar technologies to operate, analyse, and improve our website.

We may use Google Analytics to understand how visitors use our website, including information such as pages visited, interactions, traffic sources, and general usage patterns.

We may also use Google Ads and related advertising technologies to measure advertising performance, understand how visitors interact with our website after viewing or clicking an advertisement, and improve our advertising campaigns.

These technologies may collect information such as IP address, device information, browser information, website activity, and other usage information.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies. You may also manage or disable cookies through your browser settings.

9. Cross-Border Transfer of Personal Data

Your personal data may be processed, stored, or accessed by us or our service providers in Malaysia or other countries.

For example, personal data may be accessed or processed by property agents, sales representatives, technology providers, hosting providers, analytics providers, advertising platforms, or other service providers located outside Malaysia.

Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that appropriate measures are in place to protect your personal data and that the transfer is handled in accordance with applicable data protection laws.

10. Retention of Personal Data

We will retain your personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing property-related services, maintaining business records, improving our services, and complying with legal or regulatory obligations.

When your personal data is no longer required, we will take reasonable steps to delete, destroy, or anonymise it where appropriate.

11. Security of Your Personal Data

We take reasonable measures to protect your personal data against unauthorised access, disclosure, alteration, misuse, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. Your Rights

Subject to applicable laws, you may have the right to:

Request access to personal data that we hold about you
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data where applicable
Withdraw consent where processing is based on consent
Ask questions about how your personal data is collected, used, or disclosed

To exercise these rights or make a privacy-related enquiry, please contact us using the details below.

13. Links to Other Websites

Our website may contain links to third-party websites or services, including WhatsApp and websites operated by property developers, agents, or other third parties.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend that you review the privacy policies of any third-party websites or services that you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable laws.

Any updates will be posted on this page together with the revised “Last updated” date.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us: